Frequently Asked Questions

A lot. A traditional agency charges roughly €60 per product (SEO copywriting + Translation + Data Entry). PrestaTranslator costs between €1.20 and €1.50 per product. For a store with 1,000 products, that is a saving of €58,000+. Check our Savings Simulator above.

We offer something better: A Free Trial with no risk. We don't want you to pay until you see the quality. Install the module today and get €15.00 worth of Credits (10 Credits) for free. Translate 10 products or categories. If you love the result, pick a plan. If not, you paid nothing.

If you cancel a monthly subscription, you lose any unused credits accumulated from that subscription at the end of the billing cycle. However, translations you have already made are yours forever. If you buy a Credit Pack, those credits never expire, even without a subscription.

Yes. You can upgrade or downgrade your subscription at any time from the App dashboard. Changes take effect immediately.

This pack offers our lowest possible rate (€1.20/credit), which is the same rate we charge our largest Enterprise clients. It is designed for stores with large backlogs (1,000+ products) who want to translate everything in one go.

We offer a Free Trial (15€ / 10 Credits) specifically so you can test the quality before you pay. Because our AI incurs real costs on our Groq servers instantly, we cannot offer refunds on used credits. Please use the free trial to ensure PrestaTranslator is right for you.

We support over 35 languages including German, French, Italian, Spanish, Polish, Dutch, and many more. Our AI understands the SEO nuances of each region.

Yes! You can use the 'Improve' feature to rewrite your product descriptions in your original language using AI. This enriches your content with keywords to help you rank higher on Google.

No. Unlike other modules that run inside your hosting (and can crash your site during bulk translations), PrestaTranslator runs on our dedicated Cloud Servers. We process the data externally and only send the final text back to your shop. Your site stays fast.

No. We use a private, hosted Llama 3 model running on Groq's secure infrastructure in Europe. Your data is processed strictly for translation and is never used to train public AI models.

None. If you can install a module, you can use PrestaTranslator. Plus, our App includes an Instant AI Support Chat trained on our complete user manual. It answers technical questions in seconds, 24/7.